Cultravel (hereinafter referred to as “this site”) places great importance on the protection of personal information and complies with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act.

This privacy policy explains how the personal information provided by users while using this site is collected, used, and protected.

1. Personal Information Collected

This site may collect the following personal information:

  • Name, email address (for reservations or inquiries)
  • IP address, browser information, cookies, visit history, etc. (for analysis purposes)
  • Information required for payment (processed through a third-party payment system, not directly stored by this site)

2. Methods of Collecting Personal Information

  • User input during registration
  • Submission of reservation and inquiry forms
  • Automatic collection through cookies and web analytics tools (such as Google Analytics)

3. Purpose of Using Personal Information

  • Service provision and handling reservations/enquiries
  • Providing customised content and marketing
  • Statistical analysis for service improvement

4. Retention and Use Period of Personal Information

  • In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved.
  • However, if there is a need to retain it for a certain period according to relevant laws, it will be safely stored for that duration.

5. Provision and Sharing of Personal Information

  • This site does not, in principle, provide users’ personal information to external parties.
  • However, exceptions are made if there is user consent or if required by law.

6. Cookie Usage Information

  • This site may use cookies to enhance user experience.
  • Users can refuse cookie collection through their browser settings.

7. Data Protection Officer

8. User Rights

  • Request to view, modify, or delete personal information is possible
  • Request to suspend processing is possible
  • These rights can be requested via email

9. Notification of Policy Changes

  • The privacy policy may be amended in accordance with changes in legislation or services.